Front Desk Call Script for New Patient Calls (Free Printable)
Blake HickeyPublished on: 17/10/2026
A front desk script for new patient calls, with Florida's recording consent rule and a call log.
dental front desk scriptnew patient phone script
Free resources for your practice.
Templates and checklists Blake would hand any practice he works with. Use them as they are, make them your own, or have Blake build them with you.
Print it
Each one is sized for Letter paper. Fill in your details and use it this week.
Make it yours
Copy the text into Word, Google Docs or Canva, or hand it to your designer with your logo and colors.
Have it built
Want it done for you? Blake gets on a call, customizes it for your practice and builds it with you. Get a custom quote
Speech-language pathology
Tongue placement and breathing exercises.
Orthodontics and aligners
Tracking tooth movement and cleaning trackers.
Surgery recovery
Want these made for your practice?
Blake can turn any of these into a set built for your office, with your logo, your colors and your team's voice. Book a 15-minute call for a custom quote, and you keep the written Method Plan either way.
Blake Hickey
New Patient Follow-Up Texts and Emails: Templates and Consent Rules
Blake HickeyPublished on: 17/10/2026
Four follow-up texts and emails for new patient inquiries, with TCPA, FTSA and CAN-SPAM basics.
new patient follow updental text message consent
Google Review Requests and HIPAA-Safe Replies for Dental Practices
Blake HickeyPublished on: 17/10/2026
How to ask every patient for a Google review and reply without confirming they're a patient.
dental google reviewshipaa review replies
Google Business Profile Photos for Dental Practices: The Shot List
Blake HickeyPublished on: 17/10/2026
What photos to post on a dental practice's Google Business Profile, from Google's own guidelines: a 14-shot list, specs and what to keep out of frame.
google business profile photosdental google business profile
Dental Practice Videos: The First Five to Film, With Shot Lists
Blake HickeyPublished on: 17/10/2026
The first five videos a dental, orthodontic or oral surgery practice should film, with shot lists, a phone setup and where each video goes.
dental practice videosdental video marketing
Practice Profiles and Directories Checklist: Matching Names, Handles and Logins
Blake HickeyPublished on: 17/10/2026
A checklist to match your practice's profiles and directories and keep the logins in your hands.
dental practice listingsdental directory checklist
Referring Doctor Thank-You Letter and Patient Update Template
Blake HickeyPublished on: 17/10/2026
A thank-you letter and patient update for referring doctors, plus kickback and HIPAA basics.
referring doctor letterdental referral thank you
Testimonials, photos and patient permission: a marketing release guide
Blake HickeyPublished on: 17/10/2026
When you need a patient's written OK for testimonials, photos and reviews, plus a photo standard.
patient testimonial releasehipaa marketing authorization
Ad claims checklist: what you can say in dental ads in Florida
Blake HickeyPublished on: 17/10/2026
A checklist for Florida dental ads: claims, specialties, fees, free offers, reviews and licenses.
florida dental advertising rulesdental ad checklist
Passwords and Team Access: Sharing Logins With Staff and Agencies Safely
Blake HickeyPublished on: 17/10/2026
How to share logins with staff and agencies by role, with two-step sign-in and an offboarding list.
dental practice passwordspractice account access
New Patient Welcome Packet: What to Send Before the Consult
Blake HickeyPublished on: 17/10/2026
What to put in a new patient welcome packet for an orthodontic, oral surgery or dental consult, when to send it, and a sample page to share.
new patient welcome packetdental new patient packet
Elastics wear chart for orthodontic patients
Blake HickeyPublished on: 17/10/2026
A fridge chart for orthodontic elastics: numbered tooth diagrams, a wear calendar and simple tips.
orthodontic elastics chartrubber bands braces chart
Post-Op Medication Log: A Free Printable Template for Patients
Blake HickeyPublished on: 17/10/2026
A free, blank post-op medication log for your patients: each dose and time, the next dose due, pain and swelling, plus a daily recovery tracker.
post-op medication logdental patient forms
What to Eat After Jaw Surgery: A Blender Guide to Share With Patients
Blake HickeyPublished on: 17/10/2026
A free, printable blender guide for jaw surgery patients: diet stages, blend ideas, a shopping list and when to call. For OMS and ortho practices.
what to eat after jaw surgeryjaw surgery dietblender diet after jaw surgery
Home Practice Log for Speech Therapy Patients (Free Printable)
Blake HickeyPublished on: 17/10/2026
A weekly home practice log for speech therapy patients and families, ready to brand and print.
speech therapy home practice logslp home program